TERMS & CONDITIONS

 
1) Legally Binding Agreement:  
By signing a contract with Vanguard Pro Wash LLC, you are signing a legally binding contract for work to be completed at an 
agreed-upon price. In the event that you break this contract, all deposits made to the company shall be surrendered as damages. 
2) Product Warranties:  
All warranties are limited to those offered by the manufacturers of the products used. Vanguard Pro Wash LLC makes no 
additional warranties. If you ever have a concern regarding our work, Vanguard Pro Wash LLC should be notified immediately. 
3) Water Usage:  
By signing this agreement, you agree to provide Vanguard Pro Wash LLC the right to use an on-site water supply as needed to 
complete the stated project without compensation. If an exterior water supply is required, it will be at an additional charge. It is the 
customer’s responsibility to make sure the water supply is on and in working order before we arrive. Additional charges will be 
applied if water is not available. 
4) Electrical Usage:  
By signing this agreement, you agree to provide Vanguard Pro Wash LLC the right to use an on-site source of electricity as 
needed to complete the stated project without compensation. If an exterior source is required it will be at an additional charge. 
5) Color and Tone Concerns:  
The properties and species of wood age and weather can greatly affect the resulting color or tone of the stain. Note: Variances 
may occur on individual boards as well as the total project, as densities and other characteristics vary across and throughout the 
wood. Vanguard Pro Wash LLC and its associates attempt to represent the final finish color and tones as best as possible. While 
we can often give you an idea of the overall color or tone you must expect some variance in the overall finish. 
6) Courtesy: 
While Vanguard Pro Wash LLC is on location and performing work on your property, you are responsible for keeping all children 
and pets, as well as other individuals away from the work area. Children and pets must be kept off the work surface for at least 24 
hours after our work is completed. This is for your safety as well as our own. 
7) Payments:  
Payments to Vanguard Pro Wash LLC are due as per the contract schedule and are to be paid by check or cash. All balances are 
ALWAYS due upon completion of the job. Any variance to this policy must be agreed upon and in writing on our contract. Late 
charges will be immediately assessed on all balances not paid in accordance with contract terms. The customer agrees to pay 
any collection cost incurred by Vanguard Pro Wash LLC related to the collection process of outstanding balances. 
8) Scheduling:  
Scheduling in a business which productivity relies upon the weather can be difficult. Inclement weather may affect scheduling. We 
try our best to keep scheduling conflicts to a minimum, however, circumstances that are beyond our control may affect your 
project start and completion dates. You will be notified of any changes. 
9) Removal & Replacement of Deck Contents:  
Removal and replacement of grills, deck furniture, planters and any other items are the responsibility of the homeowner. Should 
we need to remove items from the deck, we will not be responsible for any damage, breakage or for storage issues. An additional 
charge may be applied for the time and labor devoted to the removal of these items. 
10) Damages:  
Vanguard Pro Wash LLC is not responsible for damages due to improperly installed siding, loose shingles or siding, broken or 
opened windows, improperly sealed windows and doors, wood rot, defective construction, improperly secured wires, loose or 
improperly installed gutters, and leaders and improper caulking. In every aluminum siding case and in some cases with vinyl 
siding, the sun and weather will bleach the color or cause fading. Power washing, which entails the removal of chalky, gritty, or 
failing surface materials may cause the faded aspects of the vinyl or aluminum to stand out. Vanguard Pro Wash LLC will not be 
responsible for such conditions. Vanguard Pro Wash LLC will not be responsible for loose mortar that may dislodge during the 
cleaning process. 
11) Stains:  
Some stains cannot be removed by power washing. Tree sap, artillery fungus, splatters from stains and paints are examples of 
materials that cannot be removed by conventional means. We make every attempt to point these areas out to the customer when 
quoting the project. Sometimes these stains cannot be removed at all. 
12) Watertight:  
Vanguard Pro Wash LLC Services expects your property to be in good repair and weathertight. This includes, but is not limited to 
all electrical services including receptacles and light fixtures. Doors and windows shall also be weathertight. Vanguard Pro Wash 
LLC Services is not responsible for damages as a result of water infiltration from poor or improper installation, maintenance, or 
repair of electrical-related items or doors or windows. Vanguard Pro Wash LLC cannot guarantee removal of artillery fungus from 
exterior house surfaces. 
13) Window Spotting:  
Windows may become water spotted as a result of our services. Window cleaning is NOT included. 
14) Concrete:  
The appearance of concrete depends on a number of factors most linked to when the concrete was initially poured and cured. 
When concrete with dirt, mold, mildew, algae and other pollutants and stains is cleaned, the concrete will then reveal any and all 
imperfections that the pollutants and stains have covered up. The customer understands that not all concrete will look the same 
even on the same driveway, patio, sidewalk, or concrete slab.